Thanks for trusting us! dear

Dear Vathith, first of all, thanks for choosing Lumimore Lighting, we are glad to have you as our established customers, and we received your order update, we apologize for the inconvenience that happens to you. Our products have been checked& tested multiple times under strict QC standard before shipping, however, other circumstance like transportation during the delivery can also cause mulfunction to our batch of products. But pls rest assure that we will evalue and make up for your loss, every product you purchased from us is guaranteed，Lumimore Lighiting is always at our clients service and we will continue to perfect our serivce and products~